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Cloudflare Error 1020
Warning

Access Denied (WAF Violation)

The visitor's request violated a custom firewall rule (WAF Custom Rules) configured by the administrator. This is entirely policy-driven.

Impact: Requests partially blocked or limited

Responsibility
Configuration

This error is usually caused by incorrect DNS, SSL, or firewall configurations.

Common Causes
  • The requested Country/Region is blocked (Geo-blocking)
  • User-Agent is blocked via custom rule
  • A custom URI or Header filtering rule triggered a Block action

Troubleshooting Guide

1

Trace Violation via Ray ID

Ask the user for the Ray ID from the 1020 error page. In Cloudflare Dashboard -> Security -> Events, search the Ray ID. It will precisely identify which custom WAF rule blocked the request so you can amend it.

Diagnostics
Related Errors